Terms of service
The terms governing use of Trackrr.
The service
Trackrr provides field attendance and visit verification software delivered over the internet, comprising a mobile application for field users and a web dashboard for administrators.
Accounts and subscriptions
Subscriptions are charged per field user per month, billed annually, at the rate determined by the customer’s field user count as published on the pricing page. One admin account is included at no charge; all other accounts, including additional admins and supervisors, are charged at the applicable per-user rate. Client sites are unlimited and not charged. Users may be added mid-term and are charged pro rata.
Acceptable use
Customers are responsible for using Trackrr lawfully, including informing their employees that attendance and location are being recorded and obtaining any consent required in their jurisdiction. Trackrr may not be used to track individuals without their knowledge.
Data ownership
Customers retain ownership of all data they and their users create in Trackrr. Customers may export their data at any time, including after cancellation.
Availability
We aim for high availability but do not guarantee uninterrupted service except where a separate written agreement specifies a service level.
Cancellation
Subscriptions may be cancelled at any time and remain active until the end of the paid period. On cancellation the account becomes read-only so data can be exported, and is deleted on written request within thirty days.
Contact
Questions about these terms: abhishek@arsaviva.com.