Verified doctor and chemist calls for field reps
Your representatives have no office to report to and a daily call report they fill in themselves. Trackrr replaces the self-declared DCR with visits that carry a location and a timestamp.
Pharmaceutical companies use Trackrr to verify that medical representatives actually visited the doctors and chemists on their daily call report. Each call is a check-in with a selfie, GPS coordinates and an automatic timestamp.
Because travel expenses are usually reimbursed against reported calls, verified visits also put expense claims on a factual footing rather than an honour system.
What goes wrong without it
Every industry has its own version of the attendance problem. In pharma field reps, it usually looks like this.
Daily call reports written from home
The DCR is filled in at the end of the day, or the end of the week, from memory or imagination. It is the primary performance record and it is self-declared.
Tour plan adherence nobody checks
A rep is assigned a territory and a monthly tour plan. Whether they followed it is essentially unverifiable at scale.
Expense claims tied to unverified travel
Conveyance is reimbursed against visits that may or may not have happened, in a category where the amounts add up quickly across a large field force.
How Trackrr works for pharma field reps
Calls verified at the doctor's location
Each call is a check-in at the clinic, hospital or chemist, with coordinates recorded. The DCR builds itself from visits that happened.
Tour plan versus actual
Assign the planned route and compare it against where the rep actually went. Deviations are visible in the same week, not at quarter end.
Real call averages per rep
Calls per day per representative, measured consistently across the field force, which makes territory and performance comparisons meaningful.
Expense claims backed by visits
Conveyance claims can be checked against a verified visit list for the period, which usually changes claiming behaviour on its own.
The full toolkit, on every plan
Nothing here is industry-specific bolt-on pricing. See the full feature list or what each plan costs.
Smart check-in & check-out
A selfie at the client's location is the attendance record. Everything else is captured for them.
- Selfie-based attendance at the client site
- Automatic GPS coordinates on capture
- Automatic date & time recording
Field employee tracking
See the shape of everyone's day without a single "where are you?" message.
- Daily activity timeline per employee
- Total time spent at each client location
- Complete visit history, searchable
Admin dashboard
One screen that answers who is working, where, and how the week is trending.
- Real-time workforce monitoring
- Employee-wise productivity reports
- Daily, weekly & monthly analytics
Visit verification
Every visit carries its own evidence, so a dispute takes thirty seconds to settle.
- Selfie proof attached to every visit
- Location- and time-stamped records
- Tamper-resistant audit trail
Work logs
An audit-ready ledger of what actually happened, built automatically as the day unfolds.
- Complete log of all client visits
- Jobs completed per employee
- Average time spent per visit
Mobile-first for field staff
Designed for a technician standing in the sun with one hand free, not for a desk.
- One-tap check-in and check-out
- Fast, low-data interface
- Minimal training required
Pharma field reps questions
Some will, and it is worth handling directly. Trackrr records location only at check-in and check-out, not continuously through the day, and reps can see exactly what was recorded about them. Teams that explain this upfront generally see adoption settle within a week or two.
Yes. The check-in proves they travelled to the clinic; the call is marked as doctor-unavailable. That is useful data rather than a gap.
Visit types are configurable, so chemist, stockist and doctor calls report separately while using the same check-in flow.
For the visit-recording part, usually yes. If your DCR also captures product detailing and sample distribution, most companies keep that system and use the Trackrr export to reconcile reported calls against verified visits.
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Read moreSee it working on your sites
Fifteen minutes, screen shared, no slides. We will set up your real client sites and show you a live check-in.